How TIMIFY simplifies the challenges of scheduling across multiple locations

As TIMIFY has evolved from a straightforward online booking system into a powerful, enterprise-grade solution, so have the demands of the businesses we serve. More than ever, multi-location appointment management is a critical challenge faced by growing companies, especially those striving to deliver a seamless, high-quality booking experience across all their branches.

Our unified and scalable platform has become an essential tool for companies that need to manage appointments, optimize staff scheduling, and maintain control over client data—all while adapting to unique local market needs across multiple locations.

TIMIFY’s end-to-end appointment software is purpose-built to support small businesses, large enterprises, and international businesses alike. Whether you're operating from a single location or managing hundreds of business locations, we provide the flexibility and control needed to streamline business operations.

Key features include:

• Fast integration into existing networks, regardless of size or complexity
• Flexible multi-location management: maintain centralized scheduling or delegate control to individual branches
• Tools to customize and synchronize global and local booking requirements
• Real-time analytics and advanced reporting for performance insights across every branch
• Seamless interaction with customers through multi-channel scheduling tools, including your booking page, client app, or in-person QR codes

If you're looking to save time, reduce manual data entry, and deliver a consistent brand experience at all your locations, TIMIFY may be the best multi-location scheduling solution for your business. Read on to discover how our system can optimize your scheduling process, empower your staff members, and improve client appointments at scale.

TIMIFY Branch Manager

To streamline complex multi-location appointment management, we created TIMIFY Branch Manager — a powerful, flexible tool designed to support businesses with a network of multiple locations. This enterprise solution has two core functions:

1. Centralized scheduling and configuration of your global booking and resource settings
2. Real-time visibility into performance data across all your branches with the ability to act on insights instantly

With TIMIFY Branch Manager, you can efficiently manage appointments, oversee booking requirements, and maintain consistency across your booking site and online booking system, while still allowing individual business locations the autonomy to customize services and schedules to fit local needs.

Global Management

• Standardize your portfolio of services that clients can book appointments for, and customize custom intake forms, data fields, and widget settings to match brand identity and business needs across all your locations.
• Ensure every branch has access to consistent, up-to-date customer data, reducing the need for manual data entry and supporting a seamless booking experience for clients, no matter which location they choose.
• While global control ensures consistency, TIMIFY also allows each business location to customize its own services, availability, and communication preferences. This is perfect for adapting to local regulations, holidays, or market needs — without disrupting the broader business operations.

Statistical insight

• With a powerful overview dashboard, managers can easily access and filter key performance metrics — from individual client appointments to booking trends and resource utilization — all in just a few clicks.
• Get a comprehensive view of your entire business, no matter how many business locations you manage. Monitor appointment details, top-performing services, and available resources, helping you identify what’s working and where improvement is needed.
• Support both centralized teams and local managers with tailored analytics. View real time data for each location — including staff performance, client behavior, and appointment software usage — to optimize both global and local strategies.
• Analyze customer data to see when new bookings spike or which services are in highest demand. This supports better staff scheduling, capacity planning, and even helps in adding capacity where needed.
• Evaluate how marketing efforts perform across all your locations. See which campaigns drive the most appointments, where clients book, and how they interact with your booking page or booking app.
• Use tags to categorize customers, services, and branches. Whether you want to monitor VIP clients, location-specific offerings, or different service categories, TIMIFY lets you tailor insights for custom reporting, bespoke monitoring, and future planning.

Efficient onboarding

Bulk upload branch accounts, including their settings and data, to have your entire network ready for online booking in seconds.

• Fast implementation of online booking across any network size
• No need for lengthy, expensive and error-prone data input at each location
• Perfect for rapidly expanding or constantly changing networks. Upload new branches, but also new resources, services and even service settings of individual branches
• Launch new apps and tools across all or selected locations, pre-loaded with the desired settings or allowing custom set up by branch.

Independent management of locations

While centralization provides consistency, every location may have unique needs—and TIMIFY’s solution offers the flexibility to manage them independently.

Branch flexibility

Adapt to Local Market Conditions

• Each branch can operate autonomously, offering tailored services like in-store pickup, personalized sessions, online or video appointments, VIP experiences, or custom opening hours—adapting to regional expectations and preferences.

Branch Flexibility Plus Global Control

• Enjoy the best of both worlds: centralized governance supports unified booking requirements and processes, while branch-specific settings empower innovation and responsiveness to local demand.

​​​​​​​Teams and resources

Teams and Resources Tailored to Each Location

• Easily assign staff members and teams to specific branches, setting customized admin rights or user roles using TIMIFY’s staff management tools. Manage shift schedules effectively per branch, optimizing resource allocation and ensuring every staff member is booked only where they're needed.

Dependencies Between Services and Resources

• Link services with required resources (e.g. combining an employee, room, and equipment for a specific appointment), ensuring accurate resource capacity scheduling and preventing overlap across services.

Smart Localisation Features

• Ensure your staff and customers always see accurate information with calendars that display in their local time zone and language. The system also factors in regional public holidays and cultural events, streamlining international operations without confusion.

A multi-channel booking solution

In today’s omnichannel world, connected and flexible booking experiences are vital. TIMIFY ensures consistency across both digital and physical touchpoints.

Seamless Customer Experience Across Touchpoints

• Maintain consistent branding through booking widgets, communications, and tools—whether customers interact via a booking site, mobile client app, or in person.

Innovative On-Premises Tools

• Enhance physical environments using tools like QR codes for fast online booking, virtual reception experiences, and personalized welcome screens—turning the walk-in process into an opportunity.

Fluid Multi-Channel Workflow

• Give customers the freedom to switch between booking channels (desktop, mobile, on-site, video)—including features for rescheduling and cancellations—ensuring convenience and reducing no-shows.

Define Your Booking Workflow

• Create and share unique booking links for different services, pre-populated with client or resource information to speed up the scheduling process. Automate your customer communications with confirmation messages, email reminders, and even optional feedback tools.

Special Requirements? We've Got You Covered

Need more advanced functionality or tighter integration? TIMIFY supports enterprise-grade features like API access, Single Sign-On (SSO), on-premise databases, and more—tailor-made to fit your business’s technical and operational needs.