Empower Seamless Access with the TIMIFY Single Sign-On App

Single sign-on (SSO) is a powerful access management approach that simplifies the user experience and enhances security. With SSO, users authenticate once using a single set of credentials—typically a username and password, which may be supplemented or replaced by more advanced authentication methods—gaining secure access to multiple systems without the need to remember numerous passwords. SSO relies on industry-standard authorization protocols, such as SAML and OpenID Connect, to facilitate secure authentication and access.

The process streamlines the sign on experience by reducing the number of signing procedures required; users only need to enter their credentials during the initial signing to establish an SSO session. Verifying user identities and enabling secure access is achieved through a secure exchange of identity information between the identity provider and the service provider during the SSO process. The identity provider acts as the central service that authenticates users, while the service provider is the application or system that relies on the identity provider for user authentication.

Implementing a single sign on solution centralizes authentication, improves security, and reduces the burden of credential management, making it a strategic choice for organizations seeking to enhance both user convenience and IT security.

Introduction to Single Sign-On

Single Sign-On (SSO) is a cornerstone of modern access management solutions, designed to simplify user access across a wide range of applications. With SSO, users authenticate once using a single set of credentials, gaining secure access to multiple systems without the need to remember numerous passwords. This authentication method not only streamlines the sign on process but also helps organizations verify user identities, ensuring that only authorized users can access sensitive data and resources. By reducing password fatigue and minimizing the risk of lost or weak passwords, SSO solutions improve security, boost productivity, and enhance the overall user experience. Implementing single sign on is a strategic move for any organization looking to strengthen access management and protect user identities across multiple applications.

Single Sign-On offers many benefits: a streamlined login experience for users, enhanced security for your organisation, a reduction in helpdesk costs, and giving users a seamless and secure login experience that simplifies their workflow.

Our SSO app allows administrators to set up, onboard, and manage account access for all users, ensuring them ease of access to their Branch Accounts. What’s more, by streamlining user data in this way, you can enforce company-wide data compliance initiatives, and drive the adoption of TIMIFY software. Effective password management is also supported, reducing administrative burden and improving security for both administrators and end users by simplifying credential management.

Benefits

• Single sign on capabilities: The TIMIFY app offers robust single sign on capabilities, supporting federated identity management and multiple authentication protocols such as SAML and OpenID Connect, streamlining user authentication across various applications and systems.
• Streamlined user authentication: users no longer need to memorise multiple login credentials to access their accounts.
• Passwordless authentication: TIMIFY supports passwordless authentication, providing a seamless and secure sign-on experience that reduces reliance on traditional passwords.
• Adaptive authentication: security is enhanced through adaptive authentication, which dynamically adjusts authentication requirements based on risk factors such as device health, location, and user behavior.
• Enhanced security: as the reuse of usernames and passwords is minimised or eliminated, the risk of security breaches is reduced.
• Device management: IT teams can enforce device security policies, prompt users to update devices, and maintain visibility into device status to ensure only compliant devices access TIMIFY.
• Reduced helpdesk costs: with fewer passwords to forget, there will be fewer password reset requests for your helpdesk to handle. Over time, this can lead to significant cost savings.
• Efficient user management and privileged access: users can be onboarded quicker. In addition to logins, you can assign users the Branch Accounts they access, and their permissions within each account. You can also control and monitor privileged access for administrators and key users with granular access policies and role-based controls. What’s more, when an employee leaves the organisation their access to TIMIFY can be revoked with a single action: this reduces the risk of orphaned accounts that could become security vulnerabilities.
• Support for Compliance Initiatives: SSO acts as a central point for enforcing access policies and the gathering of audit data. For example, your company can use SSO to require users to authenticate using specific protocols or multi-factor authentication, enforce a policy that all TIMIFY passwords must be changed every 90 days, and produce a report demonstrating compliance with that policy.
• User logs: TIMIFY provides user logs to monitor and manage user activity, enhancing security, facilitating troubleshooting, and enabling compliance auditing.
• Better adoption of TIMIFY products and apps: your staff are more likely to use tools that don’t require a separate login. This results in higher adoption rates, and better return on investment for software related costs.

How the App Works

The onboarding walks you through configuring your preferred authentication method. You’ll have the option to restrict authentication by domain name—thus enhancing security even more; select unique identifiers; and set rules for user updates and permissions. User data can be imported via CSV file and/or manually. API access can be enabled for secure programmatic authentication and authorization. During the authentication process, an SSO token securely transmits user identity and permissions, allowing seamless access across multiple applications. SSO works by establishing a trust relationship between the identity provider and service provider, exchanging authentication data to enable users to access various applications without repeated logins.

Supported Authentication Methods:

SAML

TIMIFY supports SAML 2.0 (Security Assertion Markup Language), one of the most widely adopted standards for secure Single Sign-On (SSO) authentication. With SAML, users can access TIMIFY applications using their existing enterprise credentials — no need to create or manage separate usernames and passwords. This greatly reduces the risk of credential reuse and password fatigue while providing a seamless login experience across cloud-based and on-premises systems. SAML is compatible with many popular Identity Providers (IdPs) such as Microsoft Azure AD, Okta, Auth0, and OneLogin, making integration flexible and scalable for your organization.

One-Time Token (OTT)

For teams that need a fast and secure way to grant access without fully integrating an external IdP, TIMIFY also offers authentication via One-Time Token (OTT). This method allows for temporary, secure logins that are especially useful for onboarding short-term users or for quickly provisioning access during transitions or system changes. OTT authentication maintains strict security controls while minimizing technical complexity — a practical option for organizations with lightweight or decentralized IT structures.

Available on Request: Active Directory Federation Services

In addition to SAML and OTT, TIMIFY is able to support custom authentication methods upon request. For example, organizations using Active Directory Federation Services (ADFS) can integrate their internal systems with TIMIFY for federated identity management across domains. ADFS enables users to sign in once and gain access to multiple systems — even if they’re hosted externally — while centralizing control of user identities and access policies. It also works seamlessly with other major providers like Microsoft Entra ID and Azure AD, offering enterprises a flexible and secure access management strategy. If your business uses a specific IAM solution, our technical team can work with you to explore and implement compatible authentication options.

User Management and Administration

Robust user management and administration are essential for a secure and effective SSO implementation. Organizations must carefully manage user accounts, define access policies, and utilize identity analytics to ensure that each user has the appropriate level of access to applications and data. Tools like Lightweight Directory Access Protocol (LDAP) play a key role in managing user identities and access data across the network. By establishing clear access policies and regularly reviewing user permissions, organizations can minimize the risk of security breaches and strengthen overall network security. Effective user management not only safeguards sensitive information but also streamlines the onboarding and offboarding process, ensuring that access is always aligned with business needs.

App-to-App SSO and Integration

App-to-App SSO enables users to move effortlessly between different applications, both on-premises and in the cloud, using a single set of credentials. This secure authentication and authorization process is vital for organizations that rely on a variety of cloud applications, as it provides a seamless user experience and reduces the likelihood of lost passwords. By integrating App-to-App SSO with access management solutions, businesses can ensure secure access to sensitive data and maintain consistent security standards across all applications. Industry-standard protocols such as OpenID Connect and SAML-based SSO are commonly used to facilitate these integrations, offering a reliable and scalable approach to authentication and authorization between diverse systems.

Best Practices for SSO Implementation

To maximize the benefits of SSO, organizations should adhere to best practices throughout the implementation process. Start by selecting a trusted SSO provider and carefully configuring access policies to align with your security requirements. Thoroughly test the SSO system to ensure it functions as intended and provides a seamless experience for users. Enhancing your SSO solution with multifactor authentication (MFA) or two-factor authentication (2FA) adds an extra layer of protection, further reducing the risk of security breaches. Ongoing monitoring and regular maintenance of the SSO system are crucial to maintaining security and effectiveness. By following these best practices, organizations can improve security, provide secure access for users, and ensure that their SSO implementation delivers long-term value.

Good to Know

• This is a private app, available for Branch Managers users. It can be installed to the Branch Manager account, and set up universally for all Branch Accounts (“global” setup), or for each individual Branch Account (“local” setup).
• The app is available in English. Additional languages are available on request.
• You will need to have your own IAM (Identity and Access Management) software, such as Ondato, Microsoft Azure, or OneLogin.
• Comprehensive app onboarding and support from your dedicated Account Manager and/or a Technical Support Specialist is provided.