Prova gratisACCEDI
IT
Prova gratis
TIMIFY Support Centre

How can we help?

TIMIFY Handbook Activate the Online Booking Set up 2FA Online Payments Customer Deletion Rules

Browse help categories

Iniziare Icon

Get Started

The essential steps to getting your account set up

Browse all topics
TIMIFY Calendar Icon

TIMIFY Calendar

Everything about Calendar features and settings

Browse all topics
Resources icon

Resources

Add and manage human and physical resources

Browse all topics
Services Icon

Services

Add and manage your services

Browse all topics
Online Booking Icon TIMIFY

Online Booking

Make your services online bookable

Browse all topics

Customer Management

Manage customer data and make use of data fields

Browse all topics

Statistics

How to interpret scheduling data for your account

Browse all topics

Notifications & Reminders

Set alerts for SMS, email, and push notifications

Browse all topics

App Marketplace

Help setting up and using our apps

Browse all topics

Branch Management

For our Branch Manager users: tips and insights

Browse all topics

TIMIFY Apps

Support for our mobile, tablet, and desktop apps

Browse all topics

Data Security

Explore our security features

Browse all topics

FAQ's

Answers to our most commonly asked questions

Browse all topics
icon brain

TIMIFY Assistant

How to use the TIMIFY Assistant and its skills

Browse all topics
More categories

Our most popular articles:

Activate Online Payments for Your Services
Activate Online Payments for Your Services
Set Up Two-Factor Authentication (2FA) for Your Account
Set Up Two-Factor Authentication (2FA) for Your Account
How to activate online booking for your account
How to activate online booking for your account
Automated Customer Deletion Rules: How to use the Setting
Automated Customer Deletion Rules: How to use the Setting
The TIMIFY handbook
The TIMIFY handbook
How to use the Combined Services Feature
How to use the Combined Services Feature
We're here for you

We're here for you

If you can't find the information you need, reach out

Chat with us
Domande?

Abbiamo tutte le risposte

Where can I find my invoices?
Access your invoices from the "Accounts" dropdown in the menu bar. Here's the link: https://web.timify.com/account/invoices
Is your hosting provider EUGDPR compliant?
AWS is EUGDPR compliant and acts both as a data processor and as a data controller under the GDPR. AWS supports more security standards and compliance certifications than any host. Its compliance certifications include: PCI-DSS, HIPAA/HITECH, FedRAMP, GDPR, FIPS 140-2, and NIST 800-171.
 
What server do you use, and where is it based?
We use AWS (Amazon Web Services) for our infrastructure. Our software is available in many countries, and our system is hosted in multiple AWS regions accordingly. Specifically; European user data is stored in the Frankfurt data centre; Latin America data in the Sao Paolo data centre; and Asian-Pacific data in Singapore centre.
I didn't recieve an account confirmation email. What should I do now?
Sometimes, account confirmation emails can get stuck in spam; we suggest you check your spam or bulk folder to see if the email is there. If you find the email, but the confirmation window of 24 hours has expired, you can request another email by clicking the link in your email, or going to the TIMIFY account login page and attempting to log in. If you still don't get an email, contact our Customer Support Team by clicking the red chat button, available in the bottom right corner of the login page, and anywhere on our website.